At 94%, the vast majority of patients are satisfied with their experience pursuing virtual primary care, and nearly four in five (79%) say it has allowed them to take charge of their health, according to a new survey released by Elevance Health, formerly Anthem.
While telehealth and online healthcare services are rising in popularity, Americans' familiarity with virtual primary care is divided – with around half (48%) being familiar with the term. Nearly three-quarters of Americans (73%) like virtual primary care or find it appealing. Convenience (35%) and accessibility (31%) are among the top traits which Americans like or find appealing about virtual primary care. The overall ease of use (30%) is also appealing